Returns & Exchanges
At Tier 1 Concealed, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your item doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Package Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
Inspection and Refund
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing